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1. How do I place an order
2. Can I download all your pictures?
3. I visited your website and liked what I saw. What is the minimal quantity for an order? Initially, Id like to take a sample order to test your quality.
4. What sizes are available?
5. What kind of quality do the paintings have?
6. What kind of canvas do you use?
7. Could you instead of industrial made canvas with already made in the factory priming coat take the rough canvas and make the white priming coat by hand?
8. Do you do reproductions of pictures?
10. Can I modify the custom painting and change some of the details?
11. Are you selling the originals or reproduced arts?
12. Is it possible to send me free samples?
13. Do you print on canvases?
14. Can you make paintings in Acrylic?
15. Are all the frames wood based?
16. What about the custom painting cost?
17. Is it possible to order in big quantities?
18. How about the package?
19. Are they interlayed with some material (plastic) when you pack paintings?
20. What forms of payment do you take?
21. If I send payment to you, do you send me confirmation that you have received it?
22. If I have any other questions, how do I contact you?


1. How do I place an order
Just choose the paintings you like and then send us your order.

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2. Can I download all your pictures?
Yes you may, however, if you are going to use them on your website, please do kindly credit our website.

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3. I visited your website and liked what I saw. What is the minimal quantity for an order? Initially, Id like to take a sample order to test your quality.
The minimal quantity for an order is 50 pcs but you can order samples at any quantity for the first purchase. .

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4. What sizes are available?
20"x24", 24"x36", 36"x48"

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5. What kind of quality do the paintings have?
All the paintings listed are in medium quality

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6. What kind of canvas do you use?
We use the industrial type of canvas and it is totally hand painted.

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7. Could you instead of industrial made canvas with already made in the factory priming coat take the rough canvas and make the white priming coat by hand?
No, we do not do such requests.

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8. Do you do reproductions of pictures?
Yes of course. We can do as requested. Family portraits can be done as well.

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10. Can I modify the custom painting and change some of the details?
Our artists can change the paintings as your request, however we only do elimination, such as people being taken out of the painting. No adding of any people/animals. Clothing, hair and eye color and backgrounds can be changed. We can even combine two photos to make one painting. Please put your modification requests on the order.

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11. Are you selling the originals or reproduced arts?
We sell only reproductions. Some paintings we are selling are reproductions of masterpieces and some are reproductions of the works by our experienced artists.

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12. Is it possible to send me free samples?
Sorry we dont offer free samples but Id like to suggest you place a sample order to test our quality.

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13. Do you print on canvases?
Sorry to inform you that we don't offer print paintings currently. Our paintings are 100% hand-made paintings.

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14. Can you make paintings in Acrylic?
Yes, we are able to do that.

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15. Are all the frames wood based?
Yes, all of our frames are wooden so far. We will inform you in advance if we use other materials in the future.

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16. What about the custom painting cost?
The prices for our custom paintings depend on the sizes of the paintings and the complexity of the pictures. So please mail us the pictures then we will quote for you.

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17. Is it possible to order in big quantities?
Yes. It is absolute for you to order in big quantities. And below is the detailed discount information for the paintings 20 x 24 inches on canvas US$4.95 for each ... for an order of 500 - 999 pieces US$4.35 for each ... for an order of 1000 - 4999 pieces US$3.95 for each ... for an order of 5000 or above 24 x 36 inches on canvas US$7.95 for each ... for an order of 300 - 999 pieces US$6.75 for each ... for an order of 1000 or above 36 x 48 inches on canvas US$14.95 for each ... for an order of 300 - 999 pieces US$12.35 for each ... for an order of 1000 or above

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18. How about the package?
The paintings are packed in hard tubes or hard boxes so that they will be well protected.

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19. Are they interlayed with some material (plastic) when you pack paintings?
Yes, they are separated with protective plastic interlayers.

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20. What forms of payment do you take?
By: 1) Cashier's Check 2) Personal Check 3) Cash on delivery

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21. If I send payment to you, do you send me confirmation that you have received it?
You will be informed once your payment is received.

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22. If I have any other questions, how do I contact you?
Please feel free to email me at penguinz_15@hotmail.com. I would try my best to reply your questions in 24hrs.

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Last Updated: 17 Jul 2007 08:53:49 PDT home  |  about  |  terms  |  contact
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